The following terms and conditions is a complete and legally binding agreement made between you and Shilla Duty Free Ltd. (‘The Company’). Your use or continual usage of this website means that you have accepted the following terms and conditions.


The Company shall make every effort to ensure that prices, details and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to Company's acceptance at its sole discretion and stock availability. The Company shall make every effort to ensure products displayed on the website are in stock. If from time to time products become out of stock, the Company reserves the right to offer alternative substitute products of similar value and style to the Customer.


The following terms and conditions govern all the goods and services provided by Shilla Duty Free. If you continue to purchase any goods or use any in Shilla Duty Free, it means that you acknowledge and declare that you have read, understood and agreed to abide the terms and conditions herein.

You need to provide complete and updated information in accordance with our stated requirements, including but not limited to your name, phone number, email address, the consignee and etc. You shall make payment in accordance with the type of goods or services you selected; we accept any VISA credit cards and MasterCard credit cards for payment.

All product prices listed are in MOP.

Your offer to purchase made on www.fdwine.com is subject to the availability of stock. A final invoice will be presented to you upon delivery. Shilla Duty Free may from time to time set credit limits for individual customers and Shilla Duty Free reserves the right to limit sales including the right to decline sales to any customer.

Shilla Duty Free reserves the right to change the payment terms for any order without prior notice. All risks in the products shall pass to the Customer upon delivery but Shilla Duty Free shall retain title in the products until full payment has been received.

Once you selected the goods or services at Shilla Duty Free, completed entering all payment information and confirmed the purchase order, the order cannot be cancelled or revised.

Upon receipt of your purchase order, we will send you an email to confirm your ordering of the respective goods or services. If you settle your payment by credit card, and the respective bank has confirmed your payment request, we will forthwith confirm your purchase order by email. When you receive the order confirmation email, please check the list of purchase order, collection date and other information.

At the time of uploading the descriptions or images of the goods to Shilla Free Duty, references were made to the respective goods’ descriptions or photographs taken from the actual goods. Shilla Duty Free endeavors to update the goods descriptions and images from time to time according to the actual changes to the goods. But where the suppliers adjust the goods’ descriptions or specifications, notice may not be given. Sorry for any inconvenience caused. If you are dissatisfied with the goods received, you must keep the confirmation email that sent by us, and send email to Shilla Duty Free shilla.macau@samsung.com. In case where the product do not match with the images showing in Shilla Duty Free, we reserve the right to refuse refunding of the product.

Under the permission of the law, we do not guarantee the goods supplied is suitable or able to be used for any purpose or conform to the product sample.

Our liability due to any defects or disconformities of the goods specifications as shown on this website which directly or indirectly cause any loss, damage or injury in contract, tort or other aspect of law shall not exceed the price of the goods in any event.

Use of Shilla Duty Free

Your use of Shilla Duty Free shall be subjected to the terms and conditions contained herein. .


In Shilla Duty Free different types of information will be provided by prestigious vendors in various fields.

We will not be liable to monitor the accuracy, integrity or quantity of the content, or information that are published, or the reproduced, transmitted or distributed in Shilla Duty Free. But we will consider any complaints or advice made by you on inappropriate content, and will take any action which we deem appropriate.


The Customer is requested to examine the goods immediately upon collection for any defects and/or damages. Claims (if any) must be lodged at the time of collection, otherwise any damage or breakage shall be deemed to have occurred thereafter.


It is the customers' responsibility to check the condition of any goods received including accessories, at the time of collection.
No returns accepted on accessories after the goods have been accepted by the customer.
Please call our customer service hotline (853) 6221 3021 for refund.


Title to all goods supplied shall remain with Company until all sums due are paid in full. Company has the right to re-possess any sold goods if full payment is not received.


The Company shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of Company.


The content of Shilla Duty Free, the products and information which has been licensed and authorized by the owner or licensee are our property. The copyright, trademarks, service marks, patents or other intellectual proprietary rights are belonging to us or the product and information provider or the licensee of the said product. You shall not modify, reproduced or distributed the whole or any part of the content. About the content of this website, you do not have any rights to use any part of its content unless it has been approved by the terms and conditions herein.


All the information in Shilla Duty Free is only for your reference only and should not be regarded as professional advice; you should consult the relevant information providers to obtain appropriate professional advice. We will not make any expressed or implied statement, representation or warranty for the accuracy or completeness of the said information.

In any circumstances, we will not be responsible for any liability (including, without limited to,) any errors or omissions in any content of or information in Shilla Duty Free, nor be responsible for any loss or damage caused by publishing, reproducing, transmitting or distributing the content in Shilla Duty Free.

We do not have the right to control the content of any webpages and/or any links therein provided by the information providers, and we will not be liable for such links and/or the content, the respective providers will be liable for the content and/or the links they provided.

The products and information in Shilla Duty Free are only provided within the legally permitted areas from time to time, we will not intend to provide the Shilla Duty Free information to users who are within the area which has legal restriction on our release of information. You must understand and comply with such restrictions.

Our liability in contract, tort or otherwise in respect of any legal claims arising out of acts or omissions relating to the use of Shilla Duty Free.

We shall not be liable for any claims caused by the default or omission of products and/or services provided and/or supplied by other suppliers or service providers.


You agree that you will not:

Use this website for any unlawful purpose or of which are prohibited by any applicable laws, rules, and/or regulations;

You further agree that you will not infringe access or use any of our server or database;

Collect or store any personal information of other users or Shilla Duty Free members’;

Publish or transmit any unlawful, fraudulent, defamatory, obscene, pornographic, threatening, abusive language, offensive content which may constitute or instigate any illegal acts, or cause any civil liability or violation of any local, national, international laws or laws of other countries, infringement of any intellectual property rights, legal rights, or violation of the others’ rights or breach of confidentiality;

Publish or transmit any advertisement or letters or etc;

Publish, transmit, copy, or use any information and/or content from this website in whatever manner for commercial purposes;
In the absence of any written approval from us, reproduce, publish, transmit, copy or distribute any information/content in this website, or obtain any content with copyright protection through this website;

Permit third party use your Shilla Duty Free member card login name or password directly or indirectly;

Transmit, attach any viruses or other harmful or damaging program to damage or interfere the normal operation of any computer software, hardware or telecommunications equipment through this website;

Reproduce or transmit the content of which is under the protection of intellectual property laws or any applicable law;

Interfere the use and enjoyment of this website by Shilla Duty Free members and others;

Do any actions to interfere the others.


We reserve the absolute right to modify the terms and conditions, the description of products and scope of services and other features, we shall not be liable for any loss or damage resulting from such modification. After the Terms herein are revised, your continued use of this website shall constitute your acknowledgement and acceptance of such amendments. All risks in the products shall pass to the Customer upon collection but Shilla Duty Free shall retain title in the products until full payment has been received.


These terms and conditions shall be governed by the laws of the Macau Special Administrative Region, the People's Republic of China and the Customer and Shilla Duty Free agree to submit to the jurisdiction of the Macau courts. Shilla Duty Free may revise these terms and conditions at any time without prior notice. If any dispute arises Shilla Duty Free’s determination shall be final. Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail if there is a discrepancy between the two versions.